Proactive IT support for engineering workflows
Stop recurring IT issues with proactive monitoring built to reduce problems by 40-60%.
Keep project teams moving with fast support backed by an 80% first-call resolution rate.
Reduce downtime concerns with 24/7 monitoring and support from a 100% US-based team.
Simplify phones, security, and IT through one technology partner supporting 1,378 end users.
Improve office confidence with service informed by 32 years of combined IT experience.
See how responsive service, cleaner systems, and practical fixes reduce IT friction.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Proactive support for technical workflows
Engineering work depends on reliable systems, shared access, and minimal downtime. GitsTel provides proactive managed IT services that include monitoring, maintenance, helpdesk support, security updates, and strategic planning tailored to your business objectives.
Instead of waiting for problems to interrupt deadlines, your firm gets a structured support model designed to reduce recurring issues by 40-60% through preventative care and clear response workflows.
Unstable networks can slow file access, interrupt communication, and create daily frustration across project teams. GitsTel supports network infrastructure design, server maintenance, wireless networking, and ongoing monitoring to help keep your office connected.
With an 80% first-call resolution rate and a 26.8-minute average issue resolution time, support is focused on restoring productivity quickly while improving the underlying infrastructure that caused the issue.
Engineering firms handle valuable business data, project files, client information, and internal communications that need practical protection. GitsTel cybersecurity services focus on threat monitoring, security updates, secure access, and ongoing maintenance without overcomplicating your operations.
The goal is to strengthen daily protection, reduce avoidable risk, and help your team work confidently across office and remote environments.
Fast, reliable support matters when a workstation, printer, scanner, or login issue is blocking billable project time. GitsTel provides helpdesk and IT support delivered by a 100% US-based team with 24/7 monitoring available for critical systems.
Support is plainspoken and practical, helping users resolve day-to-day issues while giving leadership better visibility into recurring problems, response times, and infrastructure needs.
Phone systems, door access, security cameras, and IT infrastructure often overlap in the same office environment. GitsTel brings these services together as a one-stop technology solution, reducing vendor confusion and improving coordination across your systems.
Your firm can align VoIP, managed IT, access control, and security cameras under one consultative partner, with 20% off the first VoIP bill available for qualifying new VoIP service.
Technology should scale with your firm instead of becoming a constraint. GitsTel provides IT consulting and strategic planning to help evaluate your current infrastructure, plan upgrades, improve workflow efficiency, and align IT strategy with business goals.
A free IT infrastructure assessment gives your team a practical starting point for reviewing risk, support gaps, device needs, network reliability, and future growth priorities.
Engineering firms depend on clean infrastructure, responsive support, and systems that do not slow down project delivery. GitsTel provides managed IT services designed to prevent disruption through monitoring, maintenance, security updates, and practical planning.
Your team gets support for the daily issues that create friction, including network performance, wireless connectivity, workstation access, printer and scanner workflows, cloud services, VoIP, and secure office technology. With a 100% US-based team, 24/7 monitoring, and an 80% first-call resolution rate, GitsTel helps keep technical problems from becoming project delays.
Engineering IT support should fit the way your teams work, not force a generic helpdesk model onto complex project environments. GitsTel reviews your current setup and builds support around uptime, workflow efficiency, security, and scalability.
A seamless transition matters when your firm cannot afford downtime. GitsTel takes a consultative approach to onboarding, infrastructure review, and service planning so your team can move from reactive IT to proactive support with minimal disruption.
Service tiers are structured with set pricing per device and location, giving you a clearer way to evaluate fit. Ongoing strategic planning helps align IT strategy with business goals, whether your firm is adding users, improving office security, upgrading communications, or cleaning up unreliable infrastructure.
Get clarity on your infrastructure, support needs, and next steps.
You get a comprehensive suite of IT solutions tailored for engineering environments, including proactive monitoring, network support, helpdesk assistance, cybersecurity, and integration with VoIP, access control, and security cameras. Services address daily workflow issues, support file sharing, troubleshoot workstation and printer problems, and ensure secure, reliable connectivity for project teams. All support is delivered by a 100% US-based team with 24/7 availability and an 80% first-call resolution rate.
Engineering firm IT services are designed to keep your projects on track and reduce disruptions. You benefit from:
The onboarding process begins with a free assessment of your IT infrastructure to identify gaps and align support with your business objectives. A consultative approach ensures minimal disruption, with detailed planning for seamless transition, after-hours upgrades if needed, and full coordination with your previous IT provider. Support is tailored to your workflow, so your team can focus on project delivery instead of IT headaches.
You can choose from three clear service tiers, Silver, Gold, or Platinum, each with set prices per device and location. This transparent structure helps you match your IT coverage to your firm’s needs and budget. Custom plans can be developed after an initial assessment, and you can request a quote or review options without any obligation.
You benefit from a provider with industry-specific expertise, a proven 98.2% customer satisfaction rate, and a 100% US-based team supporting over 1,378 end users. Services are built for engineering workflows, emphasizing proactive support, seamless transitions, and fast response times. As a one-stop technology solution, you can integrate IT, VoIP, security cameras, and access control with a partner focused on your business goals, not just quick fixes.
