Proactive IT for health tech and life sciences.
Reduce recurring IT issues with proactive monitoring built to cut repeat problems by 40-60%.
Keep teams moving with fast support backed by an 80% first-call issue resolution rate.
Protect sensitive workflows with cybersecurity support from a 100% US-based team.
Improve uptime with 24/7 monitoring and a 45-minute guaranteed response time.
Unify IT, VoIP, cameras, and access control with one partner supporting 1,378 end users.
See how responsive IT, cleaner systems, and better planning improve operations.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Proactive support for regulated workflows
Managed IT keeps your core systems monitored, maintained, and aligned with the way your team works. GitsTel supports day-to-day operations through proactive maintenance, helpdesk support, security updates, device oversight, and technology planning.
The goal is fewer recurring issues, cleaner infrastructure, and a seamless transition when your environment needs to change. With structured service tiers and clear included services, you can choose a support model that fits your business objectives.
Cybersecurity support helps reduce risk across devices, users, networks, and cloud-connected workflows. GitsTel focuses on practical protection through monitoring, security updates, cyber threat monitoring, and guidance that supports stronger data protection habits.
This service is especially valuable when sensitive information, controlled access, and uptime matter. You get a 100% US-based team that can help review your current setup, identify weak points, and recommend security improvements without overcomplicating daily operations.
Helpdesk support gives your staff a direct path to fast, reliable assistance when technology slows them down. GitsTel handles common issues across workstations, connectivity, printers, scanners, applications, and user access so your internal team can stay focused.
With an 80% first-call issue resolution rate and 26.8-minute average issue resolution time, support is built around practical outcomes. The result is less downtime, fewer repeated tickets, and a smoother experience for employees who depend on technology every day.
Network support keeps your infrastructure stable, organized, and ready for demanding workflows. GitsTel helps with network infrastructure design, wireless networking, server maintenance, performance troubleshooting, and ongoing monitoring.
This matters when slow WiFi, connection drops, aging equipment, or messy IT rooms begin affecting productivity. Support is delivered with minimal disruption and a focus on workflow efficiency, helping your team maintain dependable access to the tools and information they need.
Cloud services help your organization improve accessibility, continuity, and scalability without creating unnecessary complexity. GitsTel supports cloud planning, migration guidance, user access needs, backups, and the practical steps required to keep cloud-connected work productive.
The approach is consultative, not generic. Your cloud setup should match how your team collaborates, stores information, and protects data. GitsTel helps review what is working, what is creating friction, and where cloud improvements can support long-term growth.
VoIP, access control, and security camera services help connect business communications with physical office security. GitsTel can support phone system installation, camera planning, access control needs, and integration with your broader IT environment.
This one-stop technology solution reduces vendor confusion and supports a more consistent experience across your workplace. Health technology and life sciences teams can also take advantage of 20% off the first VoIP bill when evaluating a more modern communications setup.
Health technology and life sciences teams rely on systems that must stay available, organized, and protected. GitsTel provides proactive support that helps reduce day-to-day friction, from network performance and device support to cybersecurity, cloud services, and helpdesk response.
The focus is not break-fix. It is continuous monitoring, routine maintenance, and strategic planning tailored to your business objectives. With a 100% US-based team, 24/7 monitoring, and a 98.2% customer satisfaction rating, you get a practical technology partner that understands the need for data protection, workflow efficiency, and minimal disruption across sensitive operational environments.
GitsTel brings core technology services together so your environment is easier to manage, secure, and scale. Instead of coordinating several vendors for daily IT issues, phones, cameras, and access control, you get one consultative partner focused on continuity.
When technology supports regulated and research-driven work, reliability is only part of the picture. Your IT plan should also account for secure access, device management, cloud readiness, backup planning, and how your team actually works each day.
GitsTel helps you evaluate your current infrastructure, identify gaps, and align IT strategy with business goals. Set service tiers make support easier to understand, while regular planning helps your systems stay scalable as your business grows. The result is a cleaner, more predictable IT environment supported by a team with 32 years of combined experience.
Request a free infrastructure assessment and find the right fit.
The health technology & life sciences IT service covers managed IT support, cybersecurity, network monitoring, cloud services, VoIP, access control, and security cameras. You benefit from proactive monitoring, 24/7 support, and a 100% US-based team experienced with regulated and research-driven environments. The service is structured in three tiers, each with set pricing per device or location to fit different operational needs.
This service is designed to minimize day-to-day friction by reducing recurring IT issues by 40-60% through continuous monitoring and routine maintenance. Fast support is available with an 80% first-call issue resolution rate and a 45-minute guaranteed response time. These measures help ensure your systems stay available, so your team can focus on core health and research activities instead of troubleshooting technology problems.
The transition process starts with a free assessment of your current IT infrastructure to identify risks and areas for improvement. A customized plan is then developed, with upgrades and migrations scheduled for minimal disruption, often outside regular business hours. Communication with previous IT providers is handled on your behalf, supporting a seamless switch and clear next steps for compliance, security, and workflow integration.
Pricing is based on a transparent, tiered model with set fees per device and location. This allows you to accurately budget for your IT needs, with no surprise charges. You also receive 20% off your first VoIP bill and a free IT infrastructure assessment to help evaluate the right fit before committing to ongoing service.
You get a one-stop technology solution that integrates IT, VoIP, access control, and security cameras, managed by a 100% US-based team. Support is tailored to regulated industries, with a 98.2% customer satisfaction rating and over 1,378 end users supported. The approach is consultative, focusing on proactive support, strategic planning, and operational continuity, rather than break-fix or generic IT assistance.
