Proactive IT support for connected manufacturing teams.
Proactive monitoring helps reduce repeat IT issues by 40-60%.
80% first-call resolution rate keeps teams moving.
One provider supports systems for 1,378 end users.
32 years of combined experience guides smarter upgrades.
24/7 monitoring and a 100% US-based team improve response confidence.
See how proactive support improves uptime, workflows, communication, and day-to-day confidence.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Proactive support for connected facilities
Production teams depend on stable connectivity for office workstations, warehouse devices, shared files, cloud tools, printers, scanners, and phones. GitsTel supports network infrastructure design, wireless improvements, server maintenance, and 24/7 monitoring to reduce avoidable disruption.
The result is a cleaner, more reliable environment where recurring issues are addressed proactively and leadership has a practical plan for upgrades, support, and long-term performance.
Recurring workstation, printer, software, and access issues can drain time from supervisors, office staff, and production support teams. GitsTel provides responsive IT helpdesk support from a 100% US-based team, with an 80% first-call resolution rate and a 26.8-minute average issue resolution time.
Support is designed to keep employees productive, document repeat problems, and resolve root causes instead of letting the same interruptions return week after week.
Manufacturers handle important business data, vendor communications, employee records, financial systems, and connected infrastructure that should be protected with practical security controls. GitsTel supports cybersecurity through monitoring, security updates, cyber threat monitoring, and preventative maintenance.
This approach helps reduce exposure, strengthen day-to-day resilience, and support alignment with applicable security and compliance expectations without overcomplicating operations.
Clear communication matters between the front office, supervisors, vendors, service teams, and remote decision-makers. GitsTel installs and supports VoIP systems as part of a broader managed IT plan, so calling, support, and network readiness are handled together.
Manufacturing clients can also take advantage of 20% off the first VoIP bill, giving your team a practical path to modernize phones while keeping support centralized with the same technology partner.
Manufacturing facilities often need stronger visibility into offices, entrances, restricted areas, inventory zones, and shared workspaces. GitsTel integrates access control and security camera installations with managed IT support, helping your technology and physical security work together.
This one-stop technology solution reduces vendor handoffs, improves accountability, and gives your team a clearer support path when cameras, network connectivity, access systems, or user permissions need attention.
IT decisions affect production continuity, communication, security, and future growth. GitsTel provides consultative planning through infrastructure assessments, regular technology reviews, and customized service options across Silver, Gold, and Platinum tiers with set pricing per device and location.
Your leadership team gets a clearer view of current risks, aging systems, support gaps, and upgrade priorities, so technology investments can be planned around operational needs instead of emergency fixes.
Manufacturing IT needs to support more than computers. Your network, phones, workstations, wireless coverage, cameras, access control, and cloud tools all affect how quickly production, warehouse, and office teams can work.
GitsTel approaches manufacturing IT as an operational backbone. Support is built around proactive monitoring, routine maintenance, helpdesk response, cybersecurity support, and strategic technology planning. That means fewer recurring disruptions, cleaner workflows, and better visibility into what needs attention before it affects the floor.
With a 100% US-based team, 24/7 monitoring, and a consultative process, you get practical support tailored to your environment, not break-fix service after problems have already slowed the day down.
Manufacturing environments often depend on a mix of office systems, production-adjacent devices, communication tools, and physical security. GitsTel helps connect those moving parts into a clearer support model, so you have fewer vendors to chase and more accountability across daily operations.
Technology transitions can be risky when production schedules are tight. GitsTel focuses on seamless transitions, clear planning, and minimal disruption. That can include coordinating with a previous provider, cleaning up the IT room, improving WiFi coverage, updating network equipment, or supporting phone system changes outside critical business hours.
The goal is not just to fix tickets. It is to align IT with business goals, improve workflow efficiency, and give leadership a practical view of what is working, what is aging, and what should be addressed next.
With 7 years in business, 221 companies supported, and a 98.2% customer satisfaction rating, GitsTel brings proven structure to day-to-day manufacturing technology support.
Get a practical assessment of your IT, network, phones, and security needs.
Manufacturing IT supports all the technology that keeps your production, warehouse, and office teams running efficiently. This includes network infrastructure, wireless coverage, workstations, printers, phone systems, security cameras, and access control. The service is designed to integrate these systems so you have fewer vendors to manage and a more reliable support process across your entire operation.
Manufacturing IT uses proactive monitoring and routine maintenance to identify and resolve issues before they disrupt your workflow. With 24/7 monitoring and an 80% first-call resolution rate, you can expect a 40-60% reduction in repeat IT problems. This approach minimizes production slowdowns and helps your teams stay focused on daily operations.
The process starts with a free assessment of your current IT infrastructure to identify risks, gaps, and upgrade priorities. From there, you receive a customized support plan tailored to your environment, including proactive monitoring, helpdesk access, and ongoing maintenance. Transition and upgrades are managed with minimal disruption, often handled outside business hours for your convenience.
Manufacturing IT is available in three service tiers, each with set pricing per device and location. Every tier includes essential services like proactive monitoring, helpdesk support, network management, and regular technology reviews. You also receive a free IT infrastructure assessment and 20% off your first VoIP bill as part of the onboarding process.
You benefit from a one-stop technology solution that integrates IT, phones, security cameras, and access control, all supported by a 100% US-based team. With 7 years in business, a 98.2% satisfaction rate, and support for over 1,378 end users, you gain industry-specific expertise and measurable improvements such as faster issue resolution and reduced downtime. The focus is on proactive support, seamless transitions, and practical solutions tailored to your manufacturing operations.
