Proactive hospitality IT from a 100% US-based team.
Reduce guest-impacting downtime with 24/7 monitoring and fast support from a 100% US-based team.
Fix recurring network issues sooner with an 80% first-call resolution rate and proactive maintenance.
Improve workflow efficiency with managed IT, VoIP, cameras, and access control under one provider.
Get clearer planning with a free infrastructure assessment tailored to your hospitality operations.
Support staff and guest-facing systems with a provider trusted by over 1,378 supported end users.
See how responsive support and cleaner infrastructure reduce day-to-day technology friction.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Proactive support for guest-focused operations
Guest and staff connectivity can shape the entire service experience. GitsTel supports hospitality networks with infrastructure design, wireless networking, server maintenance, and proactive monitoring to help reduce slowdowns and recurring outages.
Your environment is reviewed for practical issues like coverage gaps, overloaded equipment, and messy IT rooms. The goal is a cleaner, more dependable network that supports daily operations with minimal disruption.
When front desk, operations, or management teams need help, fast response matters. GitsTel delivers IT support and helpdesk service through a 100% US-based team, with an 80% first-call issue resolution rate and a 26.8-minute average issue resolution time.
Support is built to reduce friction across common hospitality technology needs, including device issues, network problems, printer and scanner workflows, and communication systems that staff rely on throughout the day.
Hospitality businesses need security tools that protect operations without slowing them down. GitsTel provides cybersecurity services, cyber threat monitoring, security updates, and practical guidance to help strengthen your IT environment.
The approach is proactive, not break-fix. Systems are monitored and maintained so risks can be addressed earlier, recurring issues can be reduced, and leadership can make better decisions about data protection and operational resilience.
Phone systems are essential for reservations, vendors, internal coordination, and guest communication. GitsTel installs and supports VoIP solutions that can be aligned with your broader IT environment for simpler management and stronger continuity.
As part of a one-stop technology solution, VoIP can be coordinated with network support, helpdesk service, and infrastructure planning. New VoIP clients can also receive 20% off the first VoIP bill.
Hospitality operations often depend on visibility, controlled access, and reliable security systems. GitsTel integrates access control and security camera installations with broader IT planning, helping reduce vendor sprawl and communication gaps.
Support can include system planning, installation coordination, network readiness, and ongoing technology support. This creates a more connected environment for your team while keeping office and property security aligned with daily operations.
Technology should support where your hospitality business is going, not just fix what broke today. GitsTel provides IT consulting, infrastructure assessments, service tier planning, and regular reviews to align IT strategy with business goals.
Your plan can account for scalability, support expectations, network health, cybersecurity needs, VoIP, cameras, access control, and cloud services. The result is a clearer roadmap and a smoother path for growth.
Hospitality teams need technology that stays out of the way of guest service. Slow WiFi, phone issues, camera problems, access control gaps, and recurring network disruptions can affect both staff productivity and the guest experience.
GitsTel provides proactive support built around continuity. Instead of waiting for issues to interrupt operations, systems are monitored, maintained, and reviewed with your business goals in mind. You get a one-stop technology solution that can connect managed IT, network support, VoIP, access control, and security cameras through a 100% US-based team.
The result is cleaner infrastructure, faster issue resolution, and a practical IT plan that supports daily operations and future growth.
Hospitality IT should make service easier, not create more tasks for your team. GitsTel helps evaluate your current environment, identify weak points, and build a support plan that fits your operational priorities.
With a 98.2% customer satisfaction rating and 80% first-call issue resolution rate, your team gains fast, reliable support without managing IT internally.
A strong hospitality IT plan starts with understanding how your property actually works. GitsTel looks at your network, devices, support needs, security priorities, phone systems, and infrastructure layout before recommending a path forward.
This consultative approach helps avoid generic support plans that overlook daily friction. Whether your team is dealing with slow WiFi, messy equipment rooms, recurring helpdesk tickets, or the need for a seamless transition from a previous provider, the focus stays on minimal disruption.
With 7 years in business, 32 years of combined experience, and support for over 1,378 end users, GitsTel helps align IT strategy with business goals.
Start with a free infrastructure assessment and a clearer IT plan.
Hospitality IT services provide end-to-end support for your technology operations. This includes managed IT, 24/7 monitoring, network support, cybersecurity, helpdesk assistance, VoIP solutions, and integration of access control and security cameras. Everything is designed to minimize downtime, improve guest experiences, and ensure your systems run reliably, even during peak business hours.
With hospitality IT services, you benefit from:
This leads to smoother workflows, better uptime, and more satisfied guests every day.
The onboarding process starts with a free assessment of your current IT infrastructure. You receive a customized plan tailored to your hospitality business objectives, with a clear roadmap for implementation. Transitions are handled with minimal disruption, including coordination with any previous providers and scheduling upgrades outside peak hours when needed.
Pricing for hospitality IT services is transparent and based on three service tiers, each with set rates per device and location. You can choose the level that matches your needs and scale up as your business grows. There are no hidden fees, and you always know exactly what is included in your plan.
You get a 100% US-based team with 32 years of combined experience and a 98.2% customer satisfaction rating. Support is consultative and industry-specific, meaning your IT strategy is always aligned with your business goals. With an 80% first-call resolution rate and integrated solutions for IT, VoIP, and security, your technology becomes a true asset, not a headache.
