Automate IT tasks with proactive, US-based support.
Recurring IT slowdowns get reduced through proactive automation built to cut repeat issues by 40-60%.
Support delays improve with automated monitoring and a 100% US-based team resolving 80% on first call.
Disconnected systems get aligned through managed IT, VoIP, cameras, and access control under one technology plan.
Unclear workflows become easier to manage with automation backed by 1,378 end users supported.
Downtime risk is reduced with 24/7 monitoring and fast support averaging 26.8 minutes to resolve issues.
See how smoother technology workflows help teams reduce friction and stay productive.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Practical workflow improvement strategies
Proactive monitoring automation helps identify device, network, and system concerns before they become disruptive support tickets. Instead of waiting for users to report slow WiFi, connectivity issues, or system instability, alerts can guide faster investigation and response.
GitsTel combines automated monitoring with 24/7 support from a 100% US-based team, helping your business reduce downtime, improve workflow efficiency, and keep critical technology operating with fewer surprises.
Routine maintenance is one of the most practical places to use automation. GitsTel helps coordinate recurring updates, device checks, security patching, and preventative tasks so your systems are not left to drift until something breaks.
This not break-fix approach is designed to reduce recurring IT issues by 40-60% through continuous monitoring, routine care, and planned support. The result is a cleaner, more stable environment that supports your team without constant interruptions.
Helpdesk automation helps route requests, prioritize issues, and create a clearer support experience for your users. When support is organized around repeatable workflows, your team gets faster answers and fewer handoffs.
GitsTel backs that process with an 80% first-call resolution rate, a 26.8-minute average issue resolution time, and a 100% US-based support team. Automation improves consistency, while experienced technicians provide the judgment needed for practical resolution.
Automation is stronger when it connects the technology your office already depends on. GitsTel supports managed IT, VoIP, access control, and security cameras as a one-stop technology solution, helping reduce the confusion of managing disconnected vendors.
That integrated view makes it easier to plan user changes, office workflows, phone needs, network requirements, and physical security systems together, creating a more coordinated environment with less operational friction.
Automation can support better security hygiene by making important tasks more consistent. GitsTel helps align monitoring, updates, endpoint checks, and documented support workflows so security is built into daily IT operations instead of handled only after a problem appears.
This is especially useful for organizations that care about data protection, compliance readiness, and reliable access to systems. GitsTel provides practical cybersecurity support without overstating guarantees or adding unnecessary complexity.
Automation should fit your business objectives, not force you into a generic process. GitsTel reviews your current infrastructure, recurring support issues, growth plans, and operational priorities to recommend automation that supports measurable improvement.
With three service tiers, clear pricing per device and location, and regular strategic planning, your automation roadmap can stay practical, scalable, and aligned with the way your team actually works.
Automation should remove friction from the workday, not add another system to manage. GitsTel helps identify the repetitive IT tasks, alerts, maintenance routines, and workflow gaps that slow your team down, then builds automation around your actual operating environment.
That can include proactive monitoring, security updates, device management, network support, VoIP coordination, and technology workflows tied to access control or security cameras. The goal is not generic automation. It is cleaner operations, fewer recurring issues, and faster support when something needs attention.
With a 100% US-based team, 24/7 monitoring, and an 80% first-call resolution rate, your automation plan is supported by people who understand continuity and minimal disruption.
Effective automation starts with a practical review of where time is being lost. GitsTel looks at your systems, support patterns, security needs, and business goals to recommend automation that improves workflow efficiency without creating unnecessary complexity.
This consultative approach helps your technology operate as a coordinated system, scalable as your business grows.
Automation is most valuable when it supports business continuity. GitsTel plans changes around your team, your schedule, and your critical workflows, helping reduce disruption during upgrades, infrastructure changes, or new system rollouts.
For medical, legal, and accounting environments, that means paying attention to reliability, security, documentation, and access to fast support. For growing teams, it means building processes that are easier to maintain as users, devices, and locations change.
GitsTel supports over 1,378 end users and brings 32 years of combined experience to help align IT strategy with business goals while keeping day-to-day operations moving.
Review your current setup and identify smarter ways to work.
Automation can be applied to a wide range of IT tasks that often slow down your operations. These include automated monitoring for early issue detection, routine maintenance, security updates, device management, and streamlined helpdesk ticket routing. By connecting IT systems with access control, security cameras, and VoIP, automation ensures your technology stack works together for smoother workflows and fewer recurring problems.
Automation delivers measurable benefits for businesses that must meet compliance and security requirements, such as medical, legal, and accounting firms. You can expect:
The automation process begins with a complimentary review of your current IT setup and workflows. The team identifies repetitive tasks, bottlenecks, and support patterns unique to your business. From there, a tailored automation plan is created to address your pain points, integrate across systems, and align IT strategy with your business goals, all with minimal disruption to your day-to-day operations.
Automation services are offered in three clear service tiers, each with set pricing per device and location. After your free infrastructure assessment, you receive a customized plan and quote. Most automation solutions can be implemented with minimal disruption, and upgrades or transitions are often scheduled outside normal business hours to keep your operations running smoothly.
This automation service is built around a consultative, business-focused approach, not just generic scripts or one-size-fits-all tools. You benefit from:
