Connected factory IT built for uptime and control.
Reduce production downtime with 24/7 monitoring and proactive support from a 100% US-based team.
Resolve factory IT issues faster with helpdesk support backed by an 80% first-call resolution rate.
Improve connected device reliability with network support serving over 1,378 end users.
Strengthen facility security by integrating IT, access control, cameras, and VoIP in one solution.
Reduce recurring IT problems by 40-60% through routine maintenance and continuous monitoring.
Clients count on responsive, practical IT support for uptime, security, and smoother workflows.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Connected systems, proactive support
Connected production environments need networks that can support office users, factory devices, cloud platforms, cameras, phones, and secure remote access without constant slowdowns.
GitsTel provides network infrastructure design, wireless networking support, server maintenance, and continuous monitoring to improve reliability and reduce disruption. Recommendations are based on actual workflow needs, so your infrastructure supports uptime, data movement, visibility, and future expansion.
Smart factory security requires more than a firewall. Your environment may include endpoints, shared applications, cloud tools, facility systems, and connected devices that all need practical oversight.
GitsTel delivers cybersecurity, cyber threat monitoring, security updates, and proactive IT management to help protect sensitive business data and operational systems. The focus is on preventing issues before they disrupt work, while keeping security aligned with productivity and compliance requirements.
When production, administration, accounting, and leadership depend on the same technology environment, slow support creates operational risk. GitsTel provides IT helpdesk and managed support designed for fast response and clear communication.
With an 80% first-call issue resolution rate and a 26.8-minute average issue resolution time, your team gets practical help without unnecessary delays. Support is delivered by a 100% US-based team that understands business uptime and workflow efficiency.
Facility visibility and controlled access are critical in connected manufacturing environments. GitsTel integrates access control systems and security camera installations with the broader IT environment, helping reduce gaps between physical security and technology support.
This one-stop approach makes it easier to manage office security, monitor key areas, support user access needs, and coordinate changes. Your facility gains stronger oversight without juggling disconnected vendors for every system.
Factory teams need reliable communication between production areas, offices, vendors, and leadership. GitsTel installs and supports VoIP solutions that can be aligned with your network, helpdesk, and broader managed IT strategy.
VoIP support helps reduce communication friction, improve call handling, and simplify system management. New clients can also ask about 20% off the first VoIP bill, making it easier to evaluate a better communication setup as part of a larger factory technology plan.
Smart factory investments work best when they are guided by a clear technology roadmap. GitsTel provides IT consulting that connects current infrastructure, security needs, workflow gaps, and future growth plans into practical next steps.
Your roadmap can include network upgrades, cloud services, cybersecurity improvements, device management, support planning, VoIP, access control, and cameras. A free infrastructure assessment helps identify where technology is helping operations and where it may be creating avoidable risk.
Smart factory operations depend on more than connected machines. Your network, phones, cameras, access control, cloud tools, endpoints, and support process all need to work together without creating technical chaos.
GitsTel helps align factory technology with daily workflow, uptime requirements, data protection, and long-term growth. Support is delivered by a 100% US-based team with practical experience across managed IT, cybersecurity, network support, VoIP, access control, and security camera systems.
The result is a more stable technology foundation for connected production environments, with continuous monitoring, clearer support expectations, and proactive planning that helps prevent issues before they disrupt your business.
A smart factory needs reliable infrastructure from the front office to the production floor. GitsTel focuses on practical systems that improve visibility, communication, and operational control.
Each recommendation is tailored to business objectives, so improvements support uptime, workflow efficiency, security, and scalable growth.
Connected factory technology should make operations easier to manage, not harder to support. GitsTel provides proactive IT management, helpdesk support, cloud services, network support, cybersecurity, and consulting through a professional, consultative approach.
Instead of waiting for recurring issues to slow production, systems are monitored, maintained, and optimized to reduce avoidable disruptions. With a 98.2% customer satisfaction rating, 7 years in business, and support for over 1,378 end users, GitsTel brings the structure and responsiveness needed for demanding business environments.
You also gain access to a one-stop technology solution that connects IT, VoIP, access control, and security cameras under one coordinated support model.
Get a free infrastructure assessment and a practical roadmap.
The smart factories service covers every aspect of your connected production environment. You get network design for reliable device connectivity, 24/7 monitoring, proactive IT support, cybersecurity, wireless and VoIP solutions, and integration of access control and cameras. Every service is tailored to your workflow and uptime requirements, ensuring technology supports both production and office operations with minimal disruption.
Smart factories deliver continuous monitoring and proactive maintenance to catch issues before they impact production. With an 80% first-call resolution rate and a 98.2% customer satisfaction rating, you can expect faster issue resolution and fewer recurring IT problems. The approach is designed to keep your systems running smoothly, boost workflow efficiency, and reduce overall disruptions by 40-60% in the first few months.
The process starts with a free assessment of your current IT infrastructure. After evaluating your production and office technology, you receive a tailored roadmap that aligns technology upgrades with your business goals. The transition is managed step-by-step to ensure seamless integration, with a focus on minimal disruption and clear communication at every stage, including coordination with any previous IT providers as needed.
Smart factories services are offered in three set tiers, with transparent pricing per device and location so you know exactly what is included. Onboarding typically begins right after the initial assessment and can be completed in as little as a few weeks, depending on the size and complexity of your facility. You also receive a detailed project plan and timeline before any changes are made.
You benefit from a 100% US-based team with 32 years of combined experience and industry-specific expertise in manufacturing, compliance, and security. The service integrates IT, access control, security cameras, and VoIP as a one-stop technology solution, supporting over 1,378 end users. Fast response times, a consultative approach, and a proven track record, 98.2% satisfaction, 80% first-call resolution, set this provider apart from generic IT vendors.
