Analytics that turn IT noise into clear next steps.
Stop guessing about IT issues with analytics backed by 24/7 monitoring and a 100% US-based team.
Spot recurring support trends faster with insight from an 80% first-call issue resolution rate.
Reduce workflow friction by using IT analytics tied to a 26.8-minute average issue resolution time.
Plan upgrades with clearer device, network, and support data from a team supporting 1,378 end users.
Improve confidence in IT decisions with reporting guided by a 98.2% customer satisfaction rating.
See how clearer IT insight supports faster fixes, cleaner planning, and less disruption.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Clear reporting for smarter planning
IT performance reporting gives you a clearer view of system health, recurring issues, and where productivity is being slowed down. GitsTel connects analytics with proactive monitoring, maintenance, and helpdesk activity so your team can see more than isolated tickets.
Reports can support decisions around uptime, workflow efficiency, device reliability, and infrastructure planning. With a 100% US-based team and clear response times, insights are tied to practical action instead of vague technical summaries.
Network analytics help identify the patterns behind slow connections, unstable WiFi, dropped calls, and other issues that interrupt work. GitsTel reviews network performance, device behavior, and support trends to help pinpoint where improvements will have the greatest impact.
This supports smarter decisions around wireless coverage, infrastructure design, server maintenance, and VoIP performance. The goal is to reduce recurring issues, improve reliability, and keep daily operations moving with minimal disruption.
Security reporting helps your organization understand risk in practical business terms. GitsTel uses analytics from monitoring and support activity to highlight suspicious trends, outdated systems, recurring vulnerabilities, and areas that may need closer attention.
This does not replace a compliance program, but it gives your leadership better visibility into the technology environment that supports data protection. For firms handling sensitive information, these insights help guide stronger planning, cleaner documentation, and more consistent security practices.
Helpdesk analytics show where employees are losing time and which issues keep coming back. GitsTel reviews ticket patterns, response activity, and resolution trends to help uncover root causes behind repeated printer problems, application slowdowns, access issues, or network complaints.
With an 80% first-call issue resolution rate and 26.8-minute average issue resolution time, analytics are backed by measurable support performance. This helps turn everyday requests into better planning and smoother workflows.
Asset and lifecycle analytics help you understand what technology you have, how it is performing, and when it may need attention. GitsTel uses device and infrastructure visibility to support replacement planning, budgeting, security updates, and scalability.
This is especially valuable when IT rooms are messy, equipment ownership is unclear, or systems have grown without a plan. Better asset insight helps reduce surprises, improve continuity, and support a technology roadmap tailored to your business objectives.
Strategic review analytics connect the details of your IT environment to larger business goals. GitsTel helps translate support data, monitoring trends, network findings, and infrastructure needs into practical recommendations your leadership can evaluate.
Rather than treating analytics as a dashboard you have to interpret alone, reviews focus on fit, priorities, and next steps. This supports cleaner planning, scalable decisions, and a more consultative approach to managing IT, VoIP, access control, and security camera needs together.
Analytics should make your technology easier to manage, not add another layer of noise. GitsTel helps turn monitoring data, support trends, network activity, and device information into practical insight your team can use.
Instead of waiting for recurring issues to disrupt work, analytics help identify patterns behind slow systems, network bottlenecks, repeated helpdesk requests, and aging infrastructure. That visibility supports smarter planning, cleaner prioritization, and more confident budget decisions.
With proactive support from a 100% US-based team, analytics become part of a broader strategy: reduce disruption, improve workflow efficiency, and align IT strategy with business goals.
Strong analytics connect day-to-day support activity with bigger business decisions. GitsTel reviews the data behind your environment so you can understand what is working, what needs attention, and where improvements can reduce friction.
This approach helps your organization move from reactive fixes to proactive support that is tailored to your business objectives.
Analytics are most valuable when they are connected to real operational outcomes. GitsTel uses reporting and technology reviews to help your team evaluate performance, prioritize investments, and plan around growth without unnecessary disruption.
That can mean identifying why a department keeps experiencing slow WiFi, deciding when servers or workstations should be refreshed, or understanding whether support requests point to a deeper infrastructure issue. For medical, legal, and accounting firms, this visibility also supports stronger security awareness and cleaner documentation.
The result is a more informed IT strategy supported by fast, reliable support and measurable service performance.
Use clear IT data to reduce friction and plan smarter next steps.
Analytics helps you identify recurring IT issues, slowdowns, and workflow bottlenecks before they disrupt your operations. With clear reporting on device health, network activity, and support trends, you gain visibility into root causes of downtime and inefficiency. This allows you to address underlying problems proactively and plan IT improvements with confidence.
By turning IT support and monitoring data into actionable insights, analytics lets you make smarter operational choices. You can:
This leads to fewer disruptions and more predictable IT performance.
The process begins with a complimentary assessment of your current IT infrastructure. From there, a tailored analytics solution is set up to monitor devices, networks, and support activity, with minimal disruption to your daily operations. Ongoing reporting and regular technology reviews ensure that insights remain aligned with your business goals and evolving needs.
Analytics services are offered in three set-priced tiers based on device count and location. Each tier includes core features like 24/7 monitoring, access to reporting dashboards, and integration with IT support. You receive clear, predictable pricing with included service levels, so you can scale analytics as your business grows without hidden fees.
This analytics solution is backed by a 100% US-based team with seven years of industry experience and a 98.2% customer satisfaction rating. You benefit from industry-specific expertise, fast response times, and a one-stop technology approach that integrates analytics with IT support, security cameras, access control, and VoIP. The focus is on proactive support and actionable insight, not generic reports.
