Extra IT capacity from a 100% US-based team.
Reduce support backlogs with 80% first-call resolution from a 100% US-based team.
Limit recurring disruptions with proactive monitoring built to reduce issues by 40-60%.
Improve user confidence with fast support backed by a 98.2% customer satisfaction rating.
Fill internal skill gaps with 32 years of combined IT experience supporting complex environments.
Support growth confidently with service experience across more than 1,378 end users.
From network issues to office technology, see how responsive IT support improves daily operations.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Practical support where your team needs it
Keep internal staff focused on higher-value work while GitsTel handles ticket overflow, routine support, and user issues that slow the day down. Co-managed helpdesk support can assist with troubleshooting, password issues, printer and scanner workflows, application access, QuickBooks concerns, and everyday device problems.
With an 80% first-call resolution rate and a 100% US-based team, users get practical help without adding more pressure to your internal team.
Proactive monitoring helps your internal team move from constant firefighting to planned maintenance. GitsTel monitors key systems, reviews performance signals, and helps identify issues before they become larger disruptions. This can include network health, server maintenance, wireless reliability, security updates, and recurring problem patterns.
The goal is not break-fix support. It is cleaner infrastructure, better uptime, and fewer repeated interruptions across your business.
When issues move beyond basic troubleshooting, your team needs access to deeper technical experience. GitsTel provides escalation support for network infrastructure, server maintenance, cloud services, wireless networking, cybersecurity tasks, and infrastructure transitions that require careful planning.
This gives internal IT a reliable partner for complex work while maintaining continuity for users, leadership, and daily operations.
Security support is most effective when it is built into daily IT operations. GitsTel helps internal teams strengthen protection through cyber threat monitoring, security updates, device oversight, and practical recommendations that align with business risk. This is especially valuable for firms handling sensitive client, patient, or financial data.
You get added security depth without unsupported promises, with guidance focused on prevention, visibility, and operational confidence.
Co-managed IT should support more than tickets. GitsTel helps your team review infrastructure, plan upgrades, document priorities, and align IT strategy with business goals. Technology reviews can clarify where systems are aging, where workflows are inefficient, and where future growth may require better planning.
This consultative approach helps leadership make informed decisions around scalability, security, cloud services, and operational efficiency.
Technology problems often cross between IT, phones, cameras, access control, and office infrastructure. GitsTel helps coordinate those systems as a one-stop technology solution, making it easier to manage changes, troubleshoot issues, and plan improvements without juggling disconnected providers.
From VoIP installation to security cameras and access control, support is designed to keep the full work environment running with minimal disruption.
Co-managed IT services give your internal team the extra capacity, coverage, and specialized support needed without replacing the people who already understand your business. GitsTel works alongside your staff to handle monitoring, helpdesk escalation, network support, cybersecurity tasks, cloud services, and strategic planning where additional expertise is needed.
This approach is built for minimal disruption. Your team keeps control of priorities while gaining fast, reliable support from a 100% US-based team with clear response times, 24/7 monitoring, and practical guidance. The result is smoother workflow efficiency, fewer recurring issues, and a technology plan tailored to your business objectives.
Co-managed support works best when responsibilities are clearly defined. GitsTel helps your internal team close gaps, reduce ticket pressure, and align IT strategy with business goals through a practical service model.
You gain a one-stop technology solution that supports daily operations and long-term planning.
For medical, legal, and accounting firms, IT support needs to account for uptime, data protection, operational efficiency, and compliance-sensitive workflows. Co-managed IT services help internal teams support those requirements with proactive support, structured maintenance, and access to experienced technicians when issues become more complex.
GitsTel also connects IT with the systems that affect the full office environment, including VoIP, access control, and security cameras. New VoIP clients can ask about 20% off the first VoIP bill, and businesses can start with a free infrastructure assessment to understand where support gaps, security risks, or workflow bottlenecks may be creating friction.
Get a free infrastructure assessment and a practical support plan.
Co-managed IT services provide extra capacity and expertise to support your internal IT team without replacing them. You gain helpdesk overflow, 24/7 monitoring, network and cloud escalation, cyber threat detection, and strategic planning. This service is tailored to your business objectives and integrates support for systems like VoIP, access control, and security cameras, ensuring minimal disruption and smoother operations.
Co-managed IT services proactively monitor your infrastructure to catch problems before they disrupt your business. By reducing support backlogs and resolving 80% of issues on the first call, you spend less time on IT headaches and more time focused on your work. Proactive maintenance and clear escalation paths help reduce recurring disruptions by 40-60%, creating a more efficient workflow for your team.
The transition process is designed for minimal disruption to your daily operations. Your internal team keeps control of priorities while gaining support from a 100% US-based team, with upgrades and changes often scheduled outside of business hours. Communication with previous providers is managed for you, and careful planning ensures a seamless handoff, so you can maintain continuity and workflow stability throughout the process.
Service is offered in three tiers, Silver, Gold, and Platinum, with set pricing based on device and location counts. Each tier includes a defined set of services, allowing you to select the level of coverage that matches your business needs and budget. A free assessment of your IT infrastructure is available to help determine the right fit and provide a clear, predictable pricing model.
You benefit from a one-stop technology solution that integrates IT support, cybersecurity, VoIP, access control, and security cameras, all delivered by a 100% US-based team. With industry-specific expertise, 7 years in business, a 98.2% customer satisfaction rating, and support for over 1,378 end users, your business gains access to proven, responsive service. Fast response times, practical strategic planning, and a consultative approach ensure your IT aligns with your business goals and compliance requirements.
