Proactive application support from a 100% US-based team.
Reduce recurring app issues with proactive support designed to cut IT problems by 40-60%.
Get fast, reliable support from a 100% US-based team with an 80% first-call resolution rate.
Improve workflow efficiency with application support backed by 32 years of combined experience.
Minimize disruption with 24/7 monitoring and support for critical business application access.
Gain confidence from a provider supporting over 1,378 end users and a 98.2% satisfaction rating.
See how dependable technology support helps teams work with fewer interruptions.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Proactive support for critical business applications
Critical business applications depend on healthy devices, networks, permissions, and cloud access. GitsTel provides proactive monitoring and maintenance to spot issues before they turn into recurring workflow problems. Support focuses on application availability, slow performance, access errors, update concerns, and the infrastructure that keeps daily work moving with minimal disruption.
This is not break-fix support. It is ongoing application oversight tied to practical outcomes like better uptime, cleaner workflows, and faster issue resolution.
When users cannot log in, complete a workflow, print from an application, or get the information they need, productivity drops quickly. GitsTel provides fast, reliable support from a 100% US-based team with clear response expectations and an 80% first-call resolution rate. The focus is on solving user problems without adding unnecessary complexity.
Support can include access troubleshooting, application performance review, workflow guidance, and escalation coordination when an outside software provider needs to be involved.
Applications need consistent maintenance to stay dependable. GitsTel helps manage routine updates, security patches, configuration reviews, and environment checks that reduce avoidable interruptions. This work is coordinated with broader managed IT services so application changes do not create unexpected network, device, or access issues.
The result is a more stable application environment that supports productivity, protects data, and helps your team avoid repeated disruptions caused by neglected maintenance.
Many application problems involve more than one provider. GitsTel helps reduce finger-pointing by coordinating with software vendors, internet providers, VoIP resources, and other technology contacts when needed. That gives your team a clearer path to resolution instead of losing time managing technical conversations.
This consultative approach is especially valuable when an application issue connects to network performance, user permissions, device health, cloud access, or a recent infrastructure change.
Application access and data protection should be managed with the same care as the rest of your IT environment. GitsTel supports access reviews, security updates, monitoring, and practical safeguards that help reduce exposure without slowing down daily work. For compliance-sensitive businesses, this creates cleaner processes and better visibility into technology risk.
Support is tailored to your operating environment, with industry-specific experience for medical, legal, and accounting teams that depend on dependable systems.
Application Managed Services should support where the business is going, not just where it is today. GitsTel helps align application support with strategic planning, infrastructure changes, cloud services, user growth, and service tier selection. The goal is to make applications scalable as your business grows.
Through assessments and technology reviews, you get practical guidance on recurring issues, workflow efficiency, user needs, and whether the current application environment still fits your business objectives.
Application Managed Services help keep the tools your team depends on stable, secure, and aligned with daily workflows. Instead of waiting for repeated access problems, slow performance, update issues, or user confusion to interrupt work, GitsTel provides proactive support that focuses on prevention, fast resolution, and practical business outcomes.
You get a 100% US-based team that understands how application issues affect productivity, client service, billing, documentation, communication, and compliance-sensitive work. Support is tailored to your business objectives, with attention to user access, application performance, vendor coordination, and the infrastructure that applications rely on.
Managed application support should do more than close tickets. It should help your team work with fewer interruptions, clearer ownership, and better long-term planning. GitsTel connects application support with managed IT, cybersecurity, cloud services, network support, VoIP, access control, and security cameras for a one-stop technology solution.
For medical, legal, and accounting teams, application downtime can quickly affect client service, documentation, billing, scheduling, and data protection. GitsTel approaches application management with the same consultative mindset used across managed IT: assess the current setup, identify recurring issues, improve stability, and build a support plan around the way your organization actually works.
The goal is minimal disruption and a seamless transition. That includes clear response times, helpdesk support, routine maintenance, and practical recommendations for improving workflow efficiency without forcing a generic IT model onto your team.
Get a practical plan for cleaner, more dependable application support.
Application managed services provide proactive monitoring, maintenance, and user support for the software your business relies on every day. You get 24/7 coverage for access issues, performance slowdowns, update management, troubleshooting, and vendor coordination. Services are tailored to your environment, focusing on uptime, workflow efficiency, and seamless integration with your broader IT infrastructure, including VoIP, security cameras, and access control systems.
With application managed services, your team experiences fewer recurring issues, faster problem resolution, and less disruption to workflow. Proactive support is designed to reduce IT problems by 40-60%, letting your staff focus on their work instead of troubleshooting software. Consistent updates, security maintenance, and US-based helpdesk support help ensure your applications stay reliable, compliant, and aligned with your business goals.
The onboarding process starts with a free assessment of your current IT infrastructure and business applications. A tailored support plan is created based on your needs, including strategic planning, access setup, and workflow alignment. Transition is managed with minimal disruption, application support, monitoring, and maintenance are put in place quickly, with after-hours upgrades and vendor communication handled for you when needed.
Service is offered in three clearly defined tiers, each with set pricing per device and location. This structure allows you to choose the right level of coverage based on your business size and needs. You receive transparent pricing, with every tier including proactive support, 24/7 monitoring, and included services, so you know exactly what to expect with no hidden costs.
You benefit from a 100% US-based team with 32 years of combined experience and a proven 98.2% customer satisfaction rating. Support is designed for industries with strict requirements like medical, legal, and accounting, and integrates seamlessly with IT, VoIP, access control, and security solutions. With a focus on workflow efficiency, first-call issue resolution, and strategic planning, you get a one-stop technology solution tailored to your business objectives.
