Strategic IT bandwidth from a 100% US-based team.
Overextended teams get added bandwidth from a 100% US-based team supporting 1,378 end users.
Recurring issues are reduced through proactive support designed to cut repeat problems by 40-60%.
Support delays are addressed with a 45-minute guaranteed response time and 24/7 monitoring.
Escalation pressure drops with an 80% first-call resolution rate for fast, reliable support.
Vendor sprawl gets simpler with managed IT, VoIP, cameras, and access control in one solution.
See how practical support improves workflows, transitions, and daily operations.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Strategic bandwidth and accountable execution
GitsTel supports IT Directors with practical planning that connects technology decisions to business priorities. Your team gets help evaluating infrastructure, identifying recurring friction, and building a roadmap around security, uptime, scalability, and workflow efficiency.
This includes technology reviews, project guidance, service tier alignment, and recommendations tailored to your environment. The goal is not break-fix support, but a clearer plan for keeping systems stable while preparing for what comes next.
When internal teams are stretched thin, support queues, user requests, and escalations can slow down strategic work. GitsTel adds responsive helpdesk and IT support from a 100% US-based team, backed by an 80% first-call resolution rate and a 26.8-minute average issue resolution time.
Your users get fast, reliable support for everyday technology issues, while your internal team gets more room to focus on planning, infrastructure improvement, vendor management, and executive priorities.
Proactive monitoring helps your team prevent disruption instead of constantly reacting to it. GitsTel provides 24/7 monitoring, routine maintenance, network support, server maintenance, security updates, and preventative support designed to reduce recurring IT issues by 40-60%.
For IT Directors, that means fewer surprise outages, better visibility into infrastructure health, and a more predictable support model that helps improve uptime, user confidence, and operational continuity.
Managing multiple vendors can drain time and make accountability harder to track. GitsTel simplifies technology ownership by integrating managed IT, VoIP solutions, access control, and security camera support into a one-stop technology solution.
Your team gets one consultative partner for critical office technology, which helps streamline communication, reduce handoff delays, and improve planning across infrastructure, phone systems, physical security, and end-user support.
IT Directors need security and compliance support that is practical, documented, and aligned with business risk. GitsTel supports cybersecurity, cyber threat monitoring, network protection, cloud services, and compliance-focused planning for organizations with sensitive data and operational requirements.
The focus is on strengthening the environment, reducing avoidable exposure, and helping your team make informed decisions without overstating unsupported guarantees or adding unnecessary complexity.
Technology changes can disrupt users if planning, communication, and execution are not handled carefully. GitsTel helps with infrastructure transitions, network upgrades, VoIP implementation, cloud services, and office technology improvements with minimal disruption.
Support can include outside-business-hours upgrades when appropriate, coordination with prior providers, and clear project guidance so your team can keep operations moving while improving the technology foundation.
IT Directors are expected to connect infrastructure decisions to business outcomes while keeping daily support moving. GitsTel adds the operational bandwidth, reporting discipline, and strategic planning support needed to make that easier.
Instead of adding headcount for every helpdesk, network, cybersecurity, VoIP, or office technology need, your team gains a 100% US-based partner with 24/7 monitoring, clear response times, and practical escalation support. The result is fewer recurring issues, cleaner infrastructure, and more time to focus on planning, budgeting, compliance support, and leadership priorities.
GitsTel helps IT leaders turn day-to-day support into measurable operational value.
Your IT environment has to support growth without creating more friction for your internal team. GitsTel helps standardize support, improve workflow efficiency, and plan around your current infrastructure, future projects, and business priorities.
From network support and cybersecurity to cloud services, VoIP, security cameras, and access control, you get a one-stop technology solution that keeps ownership clear. With 32 years of combined experience, 7 years in business, and a 98.2% customer satisfaction rating, GitsTel brings accountability and practical execution to your technology roadmap.
Get a free infrastructure assessment and build a practical support plan.
You get end-to-end IT management, including proactive monitoring, helpdesk support, cybersecurity, network support, and technology planning. Services are delivered by a 100% US-based team with 24/7 coverage and a 45-minute guaranteed response time. You also benefit from streamlined vendor management, with IT, VoIP, security cameras, and access control all integrated into one solution.
The IT directors service focuses on proactive support to prevent repeat problems before they disrupt your workflow. Recurring issues are reduced by 40-60% through continuous monitoring, routine maintenance, and preventative solutions tailored to your environment. This approach frees up your internal resources to focus on strategic initiatives instead of troubleshooting the same issues repeatedly.
The onboarding process begins with a free assessment of your current IT infrastructure to identify improvement opportunities. You receive a customized support plan based on your business goals, compliance needs, and operational challenges. The transition is managed for minimal disruption, with after-hours upgrades and full communication handled with previous IT vendors as needed.
Pricing is transparent and based on three service tiers, Silver, Gold, and Platinum, with set rates per device and location. Each tier includes a defined set of services, making it easy to match your support level to your business needs and budget. You can request a quote or use the free assessment to determine the best fit for your organization.
You benefit from a 100% US-based team with 32 years of combined experience, a 98.2% customer satisfaction rating, and an 80% first-call resolution rate. The service is designed for industry-specific needs, especially healthcare, legal, and finance, and integrates IT management with VoIP, security cameras, and access control for a true one-stop technology solution. Strategic planning, scalable support, and clear reporting help you align IT with your business goals.
