Co-managed IT support built around your team.
Reduce reactive workload with 24/7 monitoring and support from a 100% US-based team.
Escalate issues faster with an 80% first-call resolution rate backing your internal team.
Protect team productivity with a 26.8-minute average issue resolution time.
Gain dependable depth from 32 years of combined experience across managed IT needs.
Support growth confidently with services proven across 1,378 end users.
See why business leaders trust GitsTel for responsive, practical technology support.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Practical support for internal IT teams
GitsTel helps IT managers shift from constant firefighting to proactive oversight with 24/7 monitoring, routine maintenance, and preventative support. The focus is on identifying risks, recurring issues, and performance problems before they disrupt users.
You gain added visibility across infrastructure, clearer escalation paths, and a partner that supports uptime, productivity, and planning without taking control away from your internal team.
When ticket volume overwhelms internal resources, GitsTel provides responsive helpdesk support that keeps users moving and frees your team for strategic work. Support is delivered by a 100% US-based team with an 80% first-call issue resolution rate and a 26.8-minute average issue resolution time.
The result is fewer bottlenecks, faster user support, and a more predictable experience for employees who rely on IT every day.
Your internal team should not have to manage every network issue alone. GitsTel supports network infrastructure design, server maintenance, wireless networking, connectivity troubleshooting, and performance improvement.
This gives IT managers added depth for projects, escalations, and recurring problems that need experienced hands. The outcome is a more stable environment, cleaner execution, and fewer interruptions to business operations.
GitsTel supports cybersecurity needs through monitoring, security updates, cyber threat monitoring, and practical guidance tied to business risk. For IT managers in regulated or data-sensitive environments, this adds depth without overcomplicating daily operations.
The service helps strengthen data protection, reduce avoidable exposure, and keep security conversations connected to workflow, compliance support, and leadership priorities.
Technology changes can create unnecessary disruption when planning, communication, and timing are not handled carefully. GitsTel supports upgrades, transitions, vendor coordination, and infrastructure improvements with a focus on minimal disruption to business operations.
That may include after-hours work when appropriate, communication with previous IT providers, and clear execution steps so your internal team is not left carrying the entire change process alone.
GitsTel gives IT managers one technology partner for managed IT, VoIP, access control, and security cameras. This is valuable when systems overlap across networks, users, physical security, and communications.
Instead of coordinating disconnected vendors for every issue, your team can rely on a one-stop technology solution that understands how these systems affect daily operations, support workflows, office security, and long-term planning.
When the internal IT team is stretched thin, every ticket, upgrade, vendor issue, and security concern competes for the same limited time. GitsTel gives IT managers a dependable extension of their team without taking ownership away from them.
The approach is proactive rather than break-fix IT support. Your environment is assessed, monitored, maintained, and improved with clear coordination around existing priorities. Support can include helpdesk coverage, network support, cybersecurity, cloud services, VoIP, access control, and security cameras when those systems connect to business operations.
With a 100% US-based team, 24/7 monitoring, and measurable response performance, you gain bandwidth, escalation support, and technical depth while keeping control of strategy and standards.
GitsTel works alongside IT managers who need practical support, cleaner execution, and fewer recurring issues. The goal is not to replace your team. It is to help your team stay focused on higher-value projects while routine support, monitoring, maintenance, and escalations are handled with consistency.
Service options are structured through Silver, Gold, and Platinum tiers, giving IT leadership clearer expectations around included services and pricing.
IT managers are often expected to improve security, support users, manage vendors, modernize infrastructure, and keep leadership informed with limited resources. GitsTel helps turn that pressure into a practical technology roadmap aligned with business goals.
Support begins with a comprehensive assessment of infrastructure, challenges, and goals. From there, recommendations are tailored to your environment, not forced into a generic MSP model. That may include reducing recurring IT issues, improving WiFi performance, stabilizing network systems, streamlining support workflows, or coordinating changes outside business hours to minimize disruption.
The result is workflow efficiency, system reliability, and peace of mind for both IT leadership and the people depending on technology every day.
Get a practical assessment and a partner that extends your capacity.
The it managers service is designed to extend your internal IT team’s capabilities without taking away control. You gain access to 24/7 monitoring, proactive maintenance, helpdesk support, cybersecurity, network management, and escalation resources. This support covers routine tickets, network upgrades, security camera and VoIP integration, and vendor coordination. All services are delivered by a 100% US-based team with 32 years of combined experience, ensuring your team can focus on strategic projects while daily issues are handled efficiently.
With it managers, you can reduce the reactive workload on your team and minimize recurring IT issues by up to 60% within the first three months. You benefit from an 80% first-call resolution rate, 26.8-minute average issue resolution time, and a 98.2% customer satisfaction rating. This means faster problem resolution, less downtime, and more time for your team to focus on high-impact initiatives, while your day-to-day IT operations run smoothly and securely.
The onboarding process starts with a comprehensive, no-cost assessment of your current IT infrastructure, challenges, and business goals. A tailored service plan is developed to align with your objectives, and all monitoring, helpdesk, and escalation processes are coordinated with your internal standards. The transition is managed to ensure minimal disruption, with after-hours work available when needed and clear communication throughout each step.
Service options are organized into three clear tiers: Silver, Gold, and Platinum, each with set pricing per device and location. This structure allows you to select the level of coverage and included services that best fit your team’s needs and budget. All tiers include 24/7 US-based support, and you can easily scale services as your business grows. A free infrastructure assessment is available to help determine the most effective tier for your organization.
This it managers service stands out for its professional, consultative approach and integration with access control, security cameras, and VoIP, delivering a true one-stop technology solution. You benefit from 7 years in business, over 1,378 end users supported, and an 80% first-call resolution rate, all delivered by a 100% US-based team. Industry-specific expertise and a 98.2% customer satisfaction rating ensure reliable, responsive support tailored to your business needs and compliance requirements.
