U.S.-based guidance to test response readiness.
Guided exercises align decision makers using 32 years of combined experience.
Tabletop drills support smoother action backed by 24/7 monitoring insight.
GitsTel helps surface risks for over 1,378 supported end users.
Exercises improve handoffs with a 100% US-based support team.
Proactive planning helps reduce disruption through practical response reviews.
See how proactive support helps organizations reduce friction and respond with confidence.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Practical readiness for high-stakes events
A strong tabletop exercise starts with scenarios that feel relevant to your operation. GitsTel helps shape practical situations around business disruption, suspicious access, network outages, cloud access issues, VoIP interruption, or security system concerns.
The session is designed to reveal how your team would respond in real time, where decisions may stall, and what information is missing. This creates a clearer foundation for incident planning without disrupting daily work.
During an incident, confusion often comes from unclear ownership, not lack of effort. GitsTel facilitates the conversation so executives, managers, and technical contacts can work through responsibilities, escalation paths, and communication priorities.
This approach helps your team understand who approves actions, who contacts support, who communicates internally, and how sensitive information should be handled. The result is a more coordinated response plan tailored to your business objectives.
Tabletop exercises help test whether your response workflow is practical, current, and easy to follow. GitsTel reviews how issues move from detection to escalation, containment, recovery, and follow-up across your IT environment.
This includes practical dependencies like helpdesk support, network access, cloud services, user credentials, backups, security cameras, access control, and VoIP. Gaps become visible before a real incident forces fast decisions under pressure.
Clear communication is critical when systems are down, staff are uncertain, or client-facing operations are affected. GitsTel helps your team rehearse how updates should move between leadership, employees, technical support, and other key contacts.
The exercise highlights message timing, approval steps, communication channels, and handoffs. This helps reduce duplicated effort, mixed instructions, and avoidable delays, giving your business a calmer process for high-pressure situations.
Recovery is not only about restoring technology. It is about getting people, workflows, and client service back to normal with minimal disruption. GitsTel helps your team evaluate how critical systems would be prioritized during recovery.
That may include internet access, servers, cloud platforms, phones, workstations, printers, access control, and cameras. By reviewing these dependencies ahead of time, your response plan becomes more practical, measurable, and aligned with daily operations.
The value of a tabletop exercise comes from what happens after the session. GitsTel summarizes findings in a practical improvement roadmap that can guide documentation updates, process changes, support planning, and infrastructure priorities.
Instead of leaving with vague observations, your team gets clearer next steps for strengthening readiness. This may support future strategic planning, managed IT improvements, cybersecurity reviews, or a free assessment of current infrastructure.
Incident response plans often look complete until a real disruption tests who makes decisions, how communication flows, and which systems matter most. GitsTel tabletop exercises create a structured, low-pressure way to walk through realistic scenarios before an event impacts operations.
Each session is tailored to your business objectives, including the systems your team relies on daily, such as cloud services, network access, VoIP, security cameras, and access control. The goal is not to overwhelm your staff with jargon. It is to identify practical gaps, improve workflow efficiency, and give leaders a clearer path for fast, reliable support when response time matters.
A tabletop exercise should give your team clarity, not a generic checklist. GitsTel brings a consultative approach that connects cybersecurity planning with real operational needs.
With a 100% US-based team and proven managed IT experience, the process stays focused on decisions your team can actually use.
For medical, legal, and accounting firms, an incident can affect client trust, sensitive data, scheduling, billing, phones, and day-to-day workflow. Tabletop exercises help leadership and staff understand how to respond when systems are unavailable, credentials are compromised, or communication channels become unreliable.
GitsTel looks beyond a single cybersecurity event and considers the full technology environment. That includes network support, helpdesk escalation, cloud access, access control, security cameras, and VoIP continuity. This one-stop technology view helps your business plan around real dependencies, reduce confusion, and prioritize improvements that are scalable as your business grows.
Review your readiness and build a clearer response plan.
Incident response tabletop exercises provide a structured walkthrough of real-world incident scenarios tailored to your business environment. These sessions clarify team roles, decision points, and communication flows, while reviewing the systems you rely on, like cloud services, network access, VoIP, security cameras, and access control. The focus is on surfacing practical gaps, improving response coordination, and creating actionable plans that support minimal disruption and faster recovery.
Incident response tabletop exercises help your team identify weaknesses in response plans before an actual event occurs, supporting stronger readiness and smoother action during real disruptions. By simulating realistic incidents, you gain clarity on decision-making, escalation paths, and workflow efficiency. This proactive approach leads to faster resolution, reduced day-to-day friction, and greater peace of mind that your organization is prepared for evolving threats.
The process starts with a free IT infrastructure assessment to understand your environment and specific risks. Exercises are then customized to your systems and team structure, guiding participants through realistic scenarios and reviewing dependencies across IT, network, and security systems. After the session, you receive clear recommendations and an action plan to close any identified gaps, all supported by a 100% US-based team with 32 years of combined experience.
A typical tabletop exercise takes about 2-3 hours, depending on the size and complexity of your organization. Sessions are scheduled around your operational needs, with the option for after-hours or remote facilitation to ensure minimal disruption. You can request a quote or schedule your session at your convenience, and all logistics are handled by a team experienced in supporting over 1,378 end users and more than 200 companies.
You benefit from industry-specific expertise and a consultative approach that aligns exercises with your actual workflows and business objectives. Unlike generic checklists, these sessions integrate IT, VoIP, security cameras, and access control to address your full technology environment. With a 98.2% customer satisfaction rating, an 80% first-call issue resolution rate, and a 100% US-based team, you get actionable insights and practical improvements, not just compliance paperwork.
