Proactive application support from a 100% US-based team.
Stop recurring app issues with proactive support designed to reduce IT problems by 40-60%.
Get faster user help from a 100% US-based team with an 80% first-call resolution rate.
Keep workflows moving with 24/7 monitoring and a 45-minute guaranteed response time.
Protect critical applications with managed security updates and 98.2% customer satisfaction.
Support growing teams with application care built for over 1,378 end users.
From QuickBooks issues to network-dependent workflows, clients trust GitsTel to reduce disruption.
Highly Recommend Gitstel! We had the pleasure of working with Gitstel for a major IT infrastructure upgrade, and their level of service exceeded all expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a true commitment to our success.
GitsTel is an extremely reliable IT company that can literally do it all. Paul and his team are very quick to respond to any issues occurring. Ever since we have collaborated with GitsTel, they have improved the following services: WiFi/Internet speed, Additional Ethernet ports, Telephone services, Printer/copier/scanner workflow, etc. In transit, they did not ask us to do anything! They communicated with all other parties associated with our old IT department and although difficult, they made the process as easy as possible. These guys are the real deal and if you’re looking to convert to a new IT team that can improve all aspects of workflow in your business, they’re a perfect fit.
If you’d like proof, please see the photos I’ve attached. The photos were a before and after of our IT room. As you can see it was a mess – Paul and his team cleaned this up on a day where we were closed so there was no interference with regular business.
GitsTel has been a tremendous help to our church! They set up a professional live streaming solution using OBS software, making it possible for us to connect with our congregation in new and meaningful ways.
We’ve had the pleasure of partnering with GitsTel for many years, and they’ve consistently served as the backbone of our IT and phone systems. Their team is not only easy to work with but also highly reliable. The exceptional service they provide is a testament to their dedication, and their customer support has consistently been a valuable resource for us. Thank you, GitsTel!
I highly recommend GitsTel for IT services. Their team is professional, responsive, and efficient, always providing top-notch support for our needs. Whether it’s troubleshooting, system upgrades, or network management, they handle everything with expertise and timely service. Their proactive approach and attention to detail ensure that our systems run smoothly without interruptions. Overall, a reliable and trustworthy IT partner!
We’ve been using GitsTel as our MSP, and they’ve been fantastic! Their support team is always fast and responsive, ensuring our staff gets the help they need right away. They are highly knowledgeable about QuickBooks and have helped us streamline our operations. On top of that, their expertise in security systems has given us peace of mind. Highly recommend GitsTel for any business looking for reliable and professional IT support!
Paul and GitsTel have completely changed our lives for the better – they were able to not only identify all of the issues and shortcomings of our previous IT setup, but they were able to step in, correct, and implement a new system in less than a week. They have tremendously improved our workflow, and our office efficiency, and I am forever grateful to have met Paul and his team!
So GitsTel, and the guy I always work with…. Paul. What do we really think of them? Amazing. Paul, or now we call him Pasha is crazy knowledgeable. So often I call him with a need, and thinking I will ask about this particular thing in tech, but thinking this is probably out of their sphere….. but it always turns out that he can handle it as well. And integrate it into our existing systems. So Yes, I will continue to call on these guys well into the future. Love em!!
GitsTel supported our Azure implementation from planning through deployment. Their team helped configure infrastructure and reduce risks during migration, making the transition stable and well-structured.
GitsTel’s team handled a full network redesign and cleaned up years of issues in a short time. They delivered everything with zero disruption, which made a huge difference to how our operations run day to day.
They responded immediately during an email breach, secured compromised accounts, and stopped further damage before it escalated. GitsTel got us back to business within hours with fast, efficient support.
These guys solved complex IT issues others couldn’t figure out and got everything back up without delays. Their team has been reliable across networking, servers, installs, and troubleshooting. They’ve become a trusted partner for multiple dental offices.
This team jumped in immediately during a critical situation and restored operations fast. Their clear communication and professionalism made a stressful moment much easier to handle.
Proactive support for critical workflows
Application monitoring helps catch performance issues, service interruptions, and recurring user complaints before they slow the whole team down. GitsTel combines 24/7 monitoring with proactive maintenance so business applications stay aligned with your users, network, and cloud environment.
The goal is not break-fix support. It is fewer interruptions, clearer visibility, and a more dependable application experience backed by a 100% US-based team.
Users need practical help when applications freeze, permissions fail, workflows break, or systems do not connect the way they should. GitsTel provides responsive application support through a team focused on fast, reliable resolution and clear communication.
With an 80% first-call resolution rate and a 26.8-minute average issue resolution time, your users get help that reduces frustration and keeps daily work moving.
Application maintenance includes the routine work that prevents small issues from becoming larger disruptions. GitsTel supports updates, security patches, access reviews, and application-related troubleshooting as part of a proactive managed services approach.
This helps reduce recurring IT issues, protect sensitive business data, and support compliance-conscious environments such as medical, legal, and accounting firms.
Many application problems are caused by the systems around the software, including networks, servers, cloud access, devices, printers, scanners, and VoIP. GitsTel looks at those dependencies together so support is based on the full operating environment.
This connected approach improves workflow efficiency, reduces repeated troubleshooting, and helps create a cleaner, more reliable technology foundation.
Application Managed Services should support business planning, not just daily tickets. GitsTel helps review application needs, identify gaps, and align IT strategy with business goals through consultative guidance and scalable service tiers.
Whether your team is adding users, modernizing workflows, or improving security, the plan can be tailored to your business objectives with clear pricing and practical next steps.
Application transitions can disrupt users when support is not planned carefully. GitsTel helps create a seamless transition by reviewing the current setup, identifying dependencies, and planning work around business continuity whenever possible.
From access changes to infrastructure upgrades, the focus stays on minimal disruption, clear communication, and a stable application environment your team can rely on.
Application Managed Services help keep the software your team depends on stable, secure, and easier to use. Instead of waiting for recurring errors, slow performance, access issues, or update problems to interrupt the day, GitsTel provides proactive support that focuses on prevention and workflow efficiency.
Your application environment is reviewed in the context of your business, not as a generic helpdesk ticket. That means support can account for user needs, security updates, cloud access, network performance, and the applications that affect daily work, including common operational tools like QuickBooks.
With a 100% US-based team, 24/7 monitoring, and clear response times, your users get practical support that keeps work moving with minimal disruption.
Managed application support is most valuable when it connects technical work to real business outcomes. GitsTel helps align application support with your operations, security expectations, and long-term IT strategy.
This approach is especially useful for firms where downtime, data access, and user productivity directly affect client service and compliance-sensitive workflows.
Application problems are rarely isolated. A slow accounting system may be tied to the network. Login problems may point to access control or device management. A broken workflow may involve printers, scanners, VoIP, cloud access, or user permissions.
GitsTel brings those moving pieces together through a one-stop technology solution that includes managed IT, cybersecurity, network support, cloud services, VoIP, access control, and security cameras. That broader view helps reduce finger-pointing and keeps support focused on practical resolution.
With 32 years of combined experience, 7 years in business, and support for over 1,378 end users, GitsTel helps create a more dependable application environment tailored to your business objectives.
Review your application environment and build a plan with less disruption.
Application managed services cover proactive monitoring, maintenance, security updates, and user support for your critical business software. This includes troubleshooting access or performance issues, handling updates, and ensuring your applications run smoothly with minimal disruption. The service is designed for both cloud and on-premise apps, integrating with your existing IT, VoIP, access control, and security camera systems. All support is provided by a 100% US-based team with 24/7 availability and clear response times.
With continuous monitoring and preventative maintenance, you can expect a 40-60% reduction in recurring IT issues. Application managed services identify and resolve problems before they impact daily work, keeping your team productive and workflows efficient. Fast response and an 80% first-call issue resolution rate help keep interruptions to a minimum and maintain high user satisfaction.
The onboarding process starts with a free assessment of your current IT and application environment. Your software, workflows, and user needs are reviewed to build a tailored support plan. The transition is managed to ensure minimal disruption, with after-hours upgrades and coordination with your previous IT provider if needed. Ongoing strategic reviews help keep support aligned with your business goals.
There are three service tiers, Silver, Gold, and Platinum, with set pricing per device and location. Each tier includes different levels of proactive support, monitoring, and maintenance to match your business requirements and budget. Pricing is transparent so you can clearly understand what is covered and select the right fit for your team size and application environment.
You benefit from industry-specific expertise, a 98.2% customer satisfaction rate, and a 100% US-based team that delivers responsive, consultative support. The service is designed for operational efficiency, integrating IT, security, and communication solutions as a one-stop technology partner. With proven results like an 80% first-call resolution rate and tailored strategies for compliance-sensitive industries, you receive more than just troubleshooting, you gain a proactive partner focused on your business outcomes.
